The FBI continues to be a broken, anachronistic organization, but state and local law enforcement officials are much more attuned to the kind of threat we're facing. I think that's very hopeful, but it's a long-term process.

And when you say the policies are what caused this war - American policies - that's not to say that they're wrong. It's not to say that the policies were made by madmen or evil people. It's simply to say that you better understand the motivation of your enemy if you're going to defeat him. And the man who is motivated by a belief that his religion is being attacked by a superpower is much more dangerous than a man who's mad at you because you have women in the workplace.

I also think that there is a huge failure in the American education system to educate Americans about where we, our system, our government, came from. And to some extent this failure is shared in places like Britain and Canada and Australia.

Well, there are certain pockets of improvement. The one that I think is most important is that state and local law enforcement levels have started to do a lot more educative efforts within their organizations to understand the kind of threat we're facing. They've given up on the federal level.

I think you can take the recent war in Lebanon as a very good example of how this plays. The Americans and their allies clearly stood back - clearly in the eyes of Muslims - and basically said to the Israelis, "Do what you need to do, and we'll hold the ring for you and not call a cease-fire." That perception in the Muslim world very much played to the anti-American sentiment.

Our leaders continue to say that we're making strong headway against this problem. And I think we are not.

But more important, I think, is the criticism bin Laden has made publicly over the past 10 years that Muslim governments cannot even protect their own people. And more than that, they'll often collude with the infidels. And if you recall, the initial reaction of the Arab league was to criticize Hezbollah and damn Hezbollah for the war. And they eventually had to turn 180degrees and support Hezbollah.