You cannot merely expect culture to be a natural occurrence; it has to be taught and made a part of your everyday routine.

Leaders have to search for the heart on a team, because the person who has it can bring out the best in everybody else.

There are five fundamental qualities that make every team great: communication, trust, collective responsibility, caring and pride. I like to think of each as a separate finger on the fist. Any one individually is important. But all of them together are unbeatable

During the season, your team should be led with exuberance and excitement. You should live the journey. You should live it right. You should live it together. You should live it shared. You should try to make one another better. You should get on one another if somebody's not doing their part. You should hug one another when they are. You should be disappointed in a loss and exhilarated in a win. It's all about the journey.

A common mistake among those who work in sport is spending a disproportional amount of time on "x's and o's" as compared to time spent learning about people.

It takes courage not only to make decisions, but to live with those decisions afterward

Leaders show respect for people by giving them time.