I don't think we surprise people. We try to out-execute them.

Communication does not always occur naturally, even among a tight-knit group of individuals. Communication must be taught and practiced in order to bring everyone together as one

Encourage members of your team to take the initiative and act on their own.

In developing teams, I don't believe in rules. I believe in standards. Rules don't promote teamwork, standards do

The truth is that many people set rules to keep from making decisions. Not me. I don't want to be a manager or a dictator. I want to be a leader-and leadership is ongoing, adjustable, flexible, and dynamic. As such, leaders have to maintain a certain amount of discretion

I have a plan of action, but the game is a game of adjustments.

We lost, and that's the main thing that went wrong.