People aren't very good listeners, by nature. Part of being a good communicator is recognizing and understanding that and trying to make the complex simple. I try to capture a concept, an idea or a moment in a few words. If they remember it, job done.
Mike TomlinAmericans sadly, are the #1 consumers worldwide. We drive the market. American citizens. That struck me - like a lightning bolt! And that probably was as impactful in terms of me having a strong desire to take action as anything.
Mike Tomlin