The tongue can conceal the truth, but the eyes never! You're asked an unexpected question, you don't even flinch, it takes just a second to get yourself under control, you know just what you have to say to hide the truth, and you speak very convincingly, and nothing in your face twitches to give you away. But the truth, alas, has been disturbed by the question, and it rises up from the depths of your soul to flicker in your eyes and all is lost.
Mikhail BulgakovKindness. The only possible method when dealing with a living creature. You'll get nowhere with an animal if you use terror, no matter what its level of development may be. That I have maintained, do maintain and always will maintain. People who think you can use terror are quite wrong. No, no, terror is useless, whatever its colour โ white, red or even brown! Terror completely paralyses the nervous system.
Mikhail BulgakovIs that vodka?" Margarita asked weakly. The cat jumped up in his seat with indignation. "I beg pardon, my queen," he rasped, "Would I ever allow myself to offer vodka to a lady? This is pure alcohol!
Mikhail Bulgakov