We have a very active testing community which people don't often think about when you have open source.
Mitchell BakerWe should probably figure out a new word for this. For us, "open" means transparent, as in "open source" - you're not locked in to what the original creator did. And in our case "open" also means distributed decision making.
Mitchell BakerSome period of time later you look up and say, "That concern was right on the mark; it happened exactly as I thought it would." So that's been really helpful to recognize.
Mitchell Baker