What is design? It's where you stand with a foot in two worlds - the world of technology and the world of people and human purposes - and you try to bring the two together.

Having information that the other side doesn't have gives VCs an advantage... they take advantage of entrepreneurs who haven't been through this before... they were totally willing to take advantage of us.

I was trying to figure out what to do next, I'd been accumulating ideas for productivity tools - software people could use every day, particularly to help organize their lives.

If Microsoft is the new IBM, Google is the new Microsoft - the defining company of the industry.

That's why it has to be a nonprofit, because a nonprofit is required to take monies it receives and use them for the purposes for which it's chartered by the government. It can't be pocketed.

We've already gotten a significant grant from the Andrew W. Mellon Foundation, and a university consortium. I think the whole sector of Foundations, potentially with government support, is promising - more than promising, I think, it's substantial.

The more you eliminate the inefficient use of information, the better it is for productivity.