He was a man too busy to flush toilets.

I knew I would hate my best memory because it would prove that people could fake love or that love could end or worst of all, love was not powerful enough to change a life.

The first person besides my mother who believed in me was a man whose last name I never knew. He was my boss, the manager of Swenson's Ice Cream shop.

My mother was a single parent, a speech therapist who worked for a company that kept a substantial percentage of the income they billed for her to teach stroke victims in convalescent hospitals to talk again.

Writers collect stories of rituals: John Cheever putting on a jacket and tie to go down to the basement, where he kept a desk near the boiler room. Keats buttoning up his clean white shirt to write in, after work.

Casebook is my attempt at a love story. I had a vision of a difficult love.

In every person's face, there is one place that seems to express them most accurately. With my grandmother, you always looked at her mouth.