Remember that you are a Black Swan.

Wit seduces by signaling intelligence without nerdiness.

Answer e-mails from junior people before more senior ones. Junior people have further to go and tend to remember who slighted them.

Fragility is the quality of things that are vulnerable to volatility.

Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better.

Nobody reads the disclosures that roll down your computer screen. You click 'I agree' but you don't know what you're agreeing to.

He who has never sinned is less reliable than he who has only sinned once. And someone who has made plenty of errors-though never the same error more than once-is more reliable than someone who has never made any.