"Sorry," she said, "I got out as fast as I could, but I had to stay and socialize. Protocol, you know." "Explain protocol," Nell said. This was how she always talked to the Primer. "At the place we’re going, you need to watch your manners. Don’t say 'explain this' or 'explain that.'" "Would it impose on your time unduly to provide me with a concise explanation of the term protocol?" Nell said. Again Rita made that nervous laugh and looked at Nell with an expression that looked like poorly concealed alarm.

It is commonly the case with technologies that you can get the best insight about how they work by watching them fail.

The GPS unit became almost equally obstreperous, though, over Richard’s unauthorized route change, until they finally passed over some invisible cybernetic watershed between two possible ways of getting to their destination, and it changed its fickle little mind and began calmly telling him which way to proceed as if this had been its idea all along.

Of persons I will say this: it is difficult to tell when they are running aright but easy to see when something has gone awry.

Ask a Soviet engineer to design a pair of shoes and he'll come up with something that looks like the boxes that the shoes came in; ask him to make something that will massacre Germans, and he turns into Thomas "Fscking" Edison.

The sight of the bare katana inspires everyone to a practically Nipponese level of politeness

Unix is not so much an operating system as an oral history.