Shadow had heard too many people telling each other not to repress their feelings, to let their emotions out, let the pain go. Shadow thought there was a lot to be said for bottling up emotions. If you did it long enough and deep enough, he suspected, pretty soon you wouldn't feel anything at all.

Stories are the things that allow us to persuade each other that we're human.

It is said that scattered through Despair's domain are a multitude of tiny windows, hanging in the void. Each window looks out onto a different scene, being, in our world, a mirror. Sometimes you will look into a mirror and feel the eyes of Despair upon you, feel her hook catch and snag on your heart.

Shadow looked down at the girl on the table. “What happened to her?” he asked. “Poor taste in boyfriends,” said Jacquel. “It’s not always fatal.

A story only matters, I suspect, to the extent that the people in the story change.

I'm not blessed, or merciful. I'm just me. I've got a job to do, and I do it. Listen: even as we're talking, I'm there for old and young, innocent and guilty, those who die together and those who die alone. I'm in cars and boats and planes; in hospitals and forests and abbatoirs. For some folks death is a release, and for others death is an abomination, a terrible thing. But in the end, I'm there for all of them.

Be proud of your mistakes. Well, proud may not be exactly the right word, but respect them, treasure them, be kind to them, learn from them. And, more than that, and more important than that, make them. Make mistakes. Make great mistakes, make wonderful mistakes, make glorious mistakes. Better to make a hundred mistakes than to stare at a blank piece of paper too scared to do anything wrong.