I feel sorry for human resource people nowadays. HR is marginalized. No one really pays much attention to what's going on in HR and HR struggles with the fact that what is prevalent in America today is job boards, huge databases that we use to recruit and hire people.
Nick CorcodilosI think what's happening is companies are trying to maximize shareholder value and I think they realized that if they could hire more effectively, they would. What I'm suggesting, though, is that human resources departments in most companies have become so detached - have become such a bureaucracy - that they have become clueless. They don't realize that the processes they have put in place have very little to do with recruiting, retaining and bringing on talent.
Nick CorcodilosOn a strategic level, employers really are behaving stupidly. Look at how they do recruiting: this automated process under which they will publish a job description chock full of so-called "key words", and then have software algorithms that attempt to match applicants to the resumes against those key words. So where in the key word collection do we capture institutional knowledge? No one advertises for that. Of course they don't.
Nick Corcodilos