I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!

I am someone who places great value on the detail. That was always the case, even in my days as a racing driver.

Airlines go in the long run at the competition to reason. For the passenger the competition is good, because each competitor tries to undercut the other one.

You have a brake in your brain that stops you doing stupid things. The older you are, the earlier that brake comes on. When you're 20 you stop at nothing; when you're older you're cleverer than when you're 20, so your brain brake operates more often!

This aircraft tops everything. All the others look old as compared to this one.

Taking your first title is much more complicated and more difficult; it takes years of work - from go-kart to Formula One. The second comes more easily, because you've already got the experience.

A race isn't won until it's over.