My experience enables me to select the very best pilots in the market.
I employ 20 people in Vienna. The other 130 coworkers are pilots and flight companions. The Overhead is limited with me. Reduces naturally the costs of my fliers.
I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!
Jean Todt's system will never succeed, not even with Michael Schumacher.
You must always aim for further growth.
To be honest, it is boring to talk about winning.