It's extremely hard to build a company with a product that everyone loves, is free and has no business model, and then to innovate a business model. I did that with Kazaa, had half a billion downloads but that wasn't a sustainable business.
Niklas ZennstromWith our work at Kazaa, we began seeing growing broadband connections and more powerful computers and more streaming multimedia, and we saw that the traditional way of communicating by phone no longer made a lot of sense.
Niklas ZennstromWe have just started, and if you compare the number of people using Skype to the number using a telephone network around the world, we're still just starting.
Niklas Zennstrom