There are three processes every company has to have: Somehow you've got to set strategies; you've got to have a budget, so you need an annual operating plan; and somehow you've got to do succession and people planning.

There are all sorts of ways a leader can foster interactive teaching and learning if he starts thinking, Where do I socially architect myself?

Leadership is accomplishing something through other people that wouldn't have happened if you weren't there. . . Leadership is being able to mobilize ideas and values that energize other people. . . . Leaders develop a story line that engages other people.

Winning companies win because they have good leaders who nurture the development of other leaders at all levels of the organization.

Effective leaders are willing to use power and authority, but they're doing it in the service of the collective good, as opposed to self-aggrandizement.

There are three processes every company has to have: Somehow you've got to set strategies; you've got to have a budget, so you need an annual operating plan; and somehow you've got to do succession and people planning.

Too many people are confusing charisma with autocrat, fat cat. So I think we have to be a little more sophisticated when we hold up or tear down these stereotypes. Whether we call it charisma or not, a leader cannot be self-effacing to the point of being wimpy.