Other things being equal, ill will is worse than moral indifference (as in causing suffering for money vs causing suffering to cause suffering), though things are rarely equal.
Nomy ArpalySometimes I suspect that there are two prototypes of philosophers who write about humans - I call them "celestials" and "terrestrials", without implying that celestials have their heads in the clouds or that terrestrials have theirs buried in the ground. The difference between these two types is not so much in their theories but in whether or not they would find it a very sad thing if it turned out that the only way a human is superior to a wolf is this: the human brain is significantly more capacious and complex.
Nomy ArpalyI don't think we are all irrational every time we fail to see through an argument in a book, but suppose it's true about you. You are still more rational than you think you are. You are irrational in a minor way - believing a misguided theory of the nature of rationality - but rational in a major way - you respond well to probabilistic evidence as you go through the day.
Nomy ArpalyIncompatibilists will tell you that a work of art has no meaning unless the artists could have chosen to create a different one, but actual artists often say things like "the book chose me" - that is, the work had to be. Some philosophers would call it "volitional necessity", and a similar case that's discussed is the case of Luther saying "here I stand, I can do no other".
Nomy ArpalyCharacters in Hollywood movies encounter a lot of car chases. Characters in novels rarely wash their hands or do their laundry. And in the work of moral psychologists, people deliberate and reflect a lot. They deliberate, one sometimes feels, whenever they perform an action, and certainly whenever they act for good reasons.
Nomy ArpalyA very tall man once asked a question after my talk. Before beginning his question, he explained that the reason he was standing up is not to be intimidating but rather to make eye contact. His question was essentially "are we really interested in moral motives? Isn't it all about action?". I pointed out to him that it was not enough for him to do the right thing - stand up - but he also wanted me to know that he is doing it from the right motive or for the right reason - to make eye contact, rather than to be intimidating. Voila, moral psychology.
Nomy Arpaly