Authority is granted to people who are perceived as authoring their own words, their own actions, their own lives, rather than playing a scripted role at great remove from their own hearts.

Leadership is a concept we often resist. It seems immodest, even self-aggrandizing, to think of ourselves as leaders. But if it is true that we are part of a community, then leadership is everyone's vocation, and it can be an evasion to insist that it is not. When we live in the close-knit ecosystem called community, everyone follows and everyone leads.

People are always asking, "Is this person in front of me the same on the inside as he or she appears to be on the outside? Is there congruence between what's within that person and the words and actions I'm viewing and hearing externally?" Children ask that about their parents; students ask it about their teachers; parishioners ask it about their pastors and priests; employees ask it about their bosses; and in a democracy, citizens ask it about their political leaders.

When you are with young people, it is almost inconceivable that things wouldn't arise that you'd have to respond to, such as someone wrestling on the bus. And how you handle that, how you respond to that, how you deal with that is a lesson to the people you are on the bus with.

Good teaching comes from good people.

Humility is the only lens though which great things can be seen--and once we have seen them, humility is the only posture possible.

We listen for guidance everywhere except from within.