Relational trust is built on movements of the human heart such as empathy, commitment, compassion, patience, and the capacity to forgive.
Parker J. PalmerPeople are always asking, "Is this person in front of me the same on the inside as he or she appears to be on the outside? Is there congruence between what's within that person and the words and actions I'm viewing and hearing externally?" Children ask that about their parents; students ask it about their teachers; parishioners ask it about their pastors and priests; employees ask it about their bosses; and in a democracy, citizens ask it about their political leaders.
Parker J. PalmerOne of the hardest things we must do sometimes is to be present to another person's pain without trying to "fix" it, to simply stand respectfully at the edge of that person's mystery and misery.
Parker J. PalmerTechnology is incredibly creative and has great potentials; but it is also very seductive in the way it isolates people, in the way it jazzes people up, in the way it makes junkies out of us - junkies who need a constant stimulation, more information, more bells and whistles, more electronic wonders in order not to be bored.
Parker J. PalmerAs a young man, I yearned for the day when, rooted in the experience that comes only with age, I could do my work fearlessly. But today, in my mid-sixties, I realize that I will feel fear from time to time for the rest of my life. I may never get rid of my fear. But . . . I can learn to walk into it and through it whenever it rises up . . . naming the inner force that triggers . . . fear . . . Naming our fears aloud . . . is the first step toward transcending them.
Parker J. PalmerI now understand what Nelle Morton meant when she said that one of the great tasks in our time is to "hear people to speech." Behind their fearful silence, our students want to find their voices, speak their voices, have their voices heard. A good teacher is one who can listen to those voices even before they are spoken-so that someday they can speak with truth and confidence.
Parker J. Palmer