We measure areas of performance that are often ignored: jumping in pursuit of every rebound even if you don't get it, swatting at every pass, diving for loose balls, letting someone smash into you in order to draw the foul. These 'effort' statistics are also stored on computer. Effort is what ultimately separates journeyman players from impact players. Knowing how well a player executes all these little things is the key to unlocking career-best performances.

You have no choices about how you lose, but you do have a choice about how you come back and prepare to win again.

All of us have at least one great voice deep inside.

It's a reality we have to understand. (O'Neal) has to be more diligent. We have to be more diligent protecting him. We need him in the game.

Am I a control freak? No. Do I believe in organization? You bet. In discipline? In being on time and making sure everything at the hotel is ready and right? Definitely. I don't control players. I try to control the environment around the players so they can flourish.

In every adversity, there is a seed of equivalent benefit.

When a milestone is conquered, the subtle erosion called entitlement begins its consuming grind. The team regards its greatness as a trait and a right. Half hearted effort becomes habit and saps a champion.