Great leaders have a heart for people. They take time for people. They view people as the bottom line, not as a tool to get to the bottom line.

As a leader you have to recognize that it all starts with you: your attitude, your commitment, your caring, your passion.

Well, just to dispel all the myths, Walt [Disney] was not anti-Semitic. He was not racist in any way, shape, or form. He was not frozen when his life ended. He's not in some frozen vault right now waiting to make a big comeback.

When you think about Walt [Disney]'s life, I don't know of anybody on Earth over the last hundred years who has touched as many people as he did. He's touched every nation on Earth.

Frank went out for baseball and while he wasn't very good, it wasn't a total loss. The coach used him as a pattern to drawn the on-deck circle.

Great leaders have a heart for people. They take time for people. They view people as the bottom line, not as a tool to get to the bottom line.

This vacation tip: If you see a gas station with a sign that says Clean Rest Rooms, it means one thing--the door is locked and no one can find the key.