As patients and consumers, we are better informed today about our health care than any previous generation.

People are not perfect... very often the relationships that are strongest are those where people have worked through big crises, but they've had to work through them. So the challenge to us is to work through that.

But clearly at the same time you've got to get out there and connect with voters and actually respond to the needs, the frustrations, whatever problems their now saying are not being adequately solved.

Certainly we know from our own experience how very difficult it is when you've lost an election that perhaps a lot of people were expecting you to win.

Fifty per cent of the public doesn't know what 'fifty per cent' means.

I have very real concerns about the civil liberties implications of ultimately requiring every resident to submit themselves for compulsory fingerprinting or some other biometric test.

Business leaders must not cling to old ways of doing business, or allow inertia or complacency to prevent them from making the decisions that they will eventually be forced to make.