I think there's some evidence that when it comes to being a doctor or nurse, a police officer or therapist, that empathetic engagement leads to burn-out. Imagine if you're dealing with severely ill children, and you felt their pain all the time, and the pain of their parents - you wouldn't be able to do that job for very long. It would kill you.

Something as important and central and encompassing as empathy can't be all bad. I think empathy plays a role in intimate relationships, where you might want your partner not just to care about you or understand you but to feel what you feel.

What I mean by "empathy" is putting yourself in other people's shoes, feeling what they feel.

When you start writing things to try to persuade someone who's not already part of your guild or your profession that something is interesting, it forces you to ask yourself, "Well, why is this interesting?"

I think there's some evidence that we're empathic by nature. There is some evidence from studies of babies and young children that they resonate with the pain of others, and there's some work by Frans de Waal that other primates also resonate with the pain of others.

This enthusiasm [for empathy] may be misplaced. Empathy has some unfortunate features – it is parochial, narrow-minded and innumerate. We’re often at our best when we’re smart enough not to rely on it.

I think we're going to care more about Americans than Africans. I don't think that's ever going to go away, and I don't think it's ever going to go away that people care more about their families than strangers, and their communities over other communities. But I think it would transform the world in such a good way if we could just acknowledge, at least intellectually, that an African life and an American life are the same.