This enthusiasm [for empathy] may be misplaced. Empathy has some unfortunate features – it is parochial, narrow-minded and innumerate. We’re often at our best when we’re smart enough not to rely on it.

It has been a period where people have been far nicer to one another in every possible way. I'm not saying it's because we're dropping our empathy that we're nicer to each other, just that the drop doesn't seem to be causing any harm.

This enthusiasm [for empathy] may be misplaced. Empathy has some unfortunate features – it is parochial, narrow-minded and innumerate. We’re often at our best when we’re smart enough not to rely on it.

Stories turn anonymous strangers into people who matter.

I kind of like social media, and I like hearing from people. I don't like the ugly stuff, but there are some people - smart people - who have a very different perspective, and I'll get a backlash from them. And this isn't necessarily a bad thing.

My brother is severely autistic, so when I was a kid I spent a lot of time as a teenager in camps and programs for autistic kids. When I went to McGill as an undergraduate, I figured I'd be a therapist working with these kids. The truth is, and I knew this even back then, I'm just not good at this. I'm too empathic to do this sort of thing.

When you start writing things to try to persuade someone who's not already part of your guild or your profession that something is interesting, it forces you to ask yourself, "Well, why is this interesting?"