Helping survivors of residential schools in Canada is not the same as the UN sending in peacekeepers to prevent the genocide in Rwanda. But both are a reflection of our culture and of our priorities. Where there is empathy there is always a solution, where there is apathy there is always an excuse.

The reason why the war ended in Bosnia was not because of amnesty but because a combined Croat-Bosnian offensive defeated the Serbs on the battlefield. Sometimes naïveté belongs not to the human rights activists but to the politicians.

We must sacrifice something in order to make the world better.

Storytelling is very important. It is through context and relations that we understand the importance of human dignity. The concept means nothing as an abstraction. It's important for us to understand why people do the things they do, including the monsters - the suicide bomber and the war criminal. Understanding is not acceptance. Understanding is exploring the human psyche. If we want to put an end to violence, we need to have the sort of conversation I had with the teenage suicide bomber.

I hate the tribal hatred thesis - in Yugoslavia and Rwanda and places like that they kill each other because that's just what people do there. I think it's profoundly ignorant. I was astonished when Samuel Huntington wrote his famous clash of civilizations essay in response to the Yugoslavian war. I was on the streets in Sarajevo and every other person I met came from a mixed marriage. And here is Professor Huntington from Harvard writing this is a clash of civilizations. That was absurd.

There are realities that one needs to deal with, but very often what we are told is political reality is merely cynicism. One could equally say that slavery is a reality, and misogyny too.

In many instances violence - which obviously inflicts tremendous trauma on victims - also inflicts trauma on the perpetrator. Radical evil takes a lot of preparation, not just from an organizational point of view, but from brainwashing, psychological preparation and the legitimization of violence.