If students don't think that you care and can relate, especially as they get older, they tune you out. I didn't get it in my classes at the graduate school of education. I got it intuitively from my own experiences as a student.

You don't see a positive culture, stability among teachers, or leadership. We don't focus enough in our policies on creating conditions to educating kids with the greatest needs. There is no state that does that.

New York rushed to get students into early childhood programs, but the research is clear that it has to be high quality. What we are giving poor kids now in early childhood is nothing like what we are giving middle-class kids in most places.

All kids are different, even when they come from you and theoretically have the same culture. Some of my kids had been more outgoing and had an easy time at school. Others were more shy and needed more support. As a parent you are very aware of these differences and are not treating them all the same, given who they are as people.

We need to create schools that are organized to meet the needs of the kids they serve instead of what we've been doing. We expect kids to adjust to the schools and if they can't, we say something is wrong with the child - instead of focusing on engagement and nurturing the love of learning in kids.

Teaching in Providence and Oakland, I realized that the first thing is that it wasn't good enough to come in and assume that I had what my students needed in terms of knowledge and skills. I also had to show them that I was their ally. I had to show them that I was concerned about them, wanted to relate to them, and that I was fundamentally on their side.

It’s hard to think of another field in which experience is considered a liability and those who know the least about the nuts and bolts of an enterprise are embraced as experts.