Mostly in life people are trying not to have emotions.

I've never lost a grown-up child, but I have known loss.

People in distress behave in a stressful way. They aren't all sweetness and light. They don't behave well when they are unhappy. That's just what I've observed.

I have spent my whole life educating myself.

It's true, I've become one of those grumpy older women.

I've learnt to listen. I don't think I always did listen.

I love the drive from York to Whitby over the moors - one of the great journeys, in my book.