Life's not some slot machine in an arcade with a sign that flashes up saying 'I'm sorry, you have been killed. Would you like another go?' But we might get put through the same test each time, get faced with the same situations until we've learned how to cope.

I travel abroad constantly on book promotion and research, and the Internet is invaluable to me for accessing U.K. news in places such as America, which most of the time hasn't heard of England.

The biggest qualification to be a good police officer is to have a high degree of emotional intelligence.

Branson ate his salad, and left the rest of his fish untouched, while Grace tucked into his steak and kidney pudding with relish. 'I read a while ago,' he told Branson, 'that the French drink more red wine than the English but live longer. The Japanese eat more fish than the English but drink less wine and live longer. The Germans eat more red meat than the English, and drink more beer and they live longer too. You know the moral of this story? 'No' 'It's not what you eat or drink - it's speaking English that kills you.

There's a really classic cliche every time you switch the TV on - you see cops arguing. I have spent a day a week for many years in the presence of police and I have never seen them argue. It's a military hierarchy. They do what they're told. There's no bickering.

I never actually wanted to write horror, oddly enough. It was a kind of misnomer, because I didn't ever actually write horror in the sense of the genre known for it. It was more a type of pigeon-holing in bookshops.

There's a difference between what I call a dumb ghost and a smart ghost. The smart ghost is Hamlet's father - you know, he says, "Get revenge, my son!" That's incredibly rare. It's much more the grey lady in the same place everyday, moving across the floor.