Influence is getting others to do what you want them to do because they want to do it - a take on Eisenhower's famous leadership statement

A child's smile reminds us that the greatest privilege in life is to know, help & enjoy the company of others

A stable 21st century society requires 21st century solutions not 20th century economics

Quickest way to build trust: Keep promises you make, don't over-promise. Over-deliver, don't under-deliver. If you say you'll do something, make sure you do but if things then run late or go wrong, tell your client at the earliest opportunity

When politicians & economists understand we live in a finite world & act accordingly then a better future has a chance

It's for management to enthuse & motivate employees towards excellence in service; the profit incentive doesn't last

The top two ways to destroy success are greed and impatience