It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.
Phil PringleNo matter what the realm of leadership โ the home, the workplace, the church, or the community โ the vision is crucial. Leaders must funnel their faith into action so that life-changing results.
Phil PringleGood leaders hold positive, views of the future. We believe God fulfills our dreams, and our dreams are enlarged. Our desires exceed what we currently have and where we currently are.
Phil PringleWhoever buys into the vision God has for the congregation develops an affinity for all that is going on.
Phil PringleA leader always has one major message, and this weaves into everything he or she does. It remains the primary focus. A leader is to some degree a prophet, a person with a message. Great leader [sic] see things that others donโt. They preach it until others can see it as well. Their message supports the mission. A leader is a preacher, a person who communicates the fire of the mission. Not all preachers are leaders, but all great leaders will be preachers of one sort or another.
Phil Pringle