It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.
Phil PringleIf we cannot serve a person who we can see, how can we serve a God whom we cannot see? Some just have to have their own thing and be the โbossโ. I grieve for these people who have become the King of their own tiny mound, when they could have been a Prince in a major organization.
Phil PringleGood leaders hold positive, views of the future. We believe God fulfills our dreams, and our dreams are enlarged. Our desires exceed what we currently have and where we currently are.
Phil PringleThe leader is the bell ringer, the trumpet blower, the drum beater, the vibration maker, and the vision casterโฆ A great leader imparts the burden, inspires commitment, and sets the pace for achievement of Godโs purpose.
Phil PringleImage promises much but produces litte. Integrity, however, never disappoints. For me, integrity means living it myself before leading others to live it.
Phil PringleA leader always has one major message, and this weaves into everything he or she does. It remains the primary focus. A leader is to some degree a prophet, a person with a message. Great leader [sic] see things that others donโt. They preach it until others can see it as well. Their message supports the mission. A leader is a preacher, a person who communicates the fire of the mission. Not all preachers are leaders, but all great leaders will be preachers of one sort or another.
Phil Pringle