Whatever future you're building, don't try to program everything.

Don't let people who you may respect and who you believe know what they're talking about, don't let them tell you it can't be done because often they will tell you it can't be done, and it's just because they don't have the courage to try.

We have technology, finally, that for the first time in human history allows people to really maintain rich connections with much larger numbers of people.

In February of 1996, about six months after I created eBay, I started receiving a spate of complaints. Everyone was complaining about each other. I felt very much like I was a parent who had to adjudicate the brothers beating each other up.

What we say here every day is that our success is really based on our members' success, our community's success. We've created an infrastructure and laid some basic ground rules to create this marketplace.

I started eBay as an experiment, as a side hobby basically, while I had my day job.

We ought to be looking at business as a force for good.