I do things differently, because I don't go by a rule book, because I lead from the heart, not the head, and albeit that's got me into trouble in my work, I understand that.

I wear my heart on my sleeve.

I knew what my job was; it was to go out and meet the people and love them.

I understand that change is frightening for people, especially if there's nothing to go to. It's best to stay where you are. I understand that.

The people that I care about are the people out there on the street. I can identify with them.

I work on instinct. It's my best adviser.

I'm a free spirit - unfortunately for some.