I spent the first forty years of my life making major interventions into other people's lives, and I have an idea of the limitations of that method. I see a major event as rather like major surgery. It is a moment, but whether people use it, whether people go with it, needs to be seen.

Being safe is about being seen and heard and allowed to be who you are and to speak your truth.

A woman once told me that she did not feel the need to reach out to those around her because she prayed every day. Surely, this was enough. But a prayer is about our relationship to God; a blessing is about our relationship to the spark of God in one another. God may not need our attention as badly as the person next to us on the bus or behind us in line in the supermarket. Everyone in the world matters, and so do their blessings. When we bless others, we offer them refuge from an indifferent world.

Perhaps the most important thing we bring to another person is the silence in us, not the sort of silence that is filled with unspoken criticism or hard withdrawal. The sort of silence that is a place of refuge, of rest, of acceptance of someone as they are. We are all hungry for this other silence. It is hard to find. In its presence we can remember something beyond the moment, a strength on which to build a life. Silence is a place of great power and healing.

Our wounds are our sources of growth.

Ours is not a culture that respects the sick, the old or the vulnerable. We strive for independence, competence, and mastery. In embracing such 'frontier' values, we may become intolerant of human wholeness, contemptuous of anything in ourselves, and in others, that has needs or is capable of suffering. The denial of a vulnerability is the ultimate barrier to compassion.

Helping, fixing, and serving represent three different ways of seeing life. When you help, you see life as weak. when you fix, you see life as broken. When you serve, you see life as whole. Fixing and helping may be the work of the ego, and service the work of the soul.