Helping, fixing, and serving represent three different ways of seeing life. When you help, you see life as weak. when you fix, you see life as broken. When you serve, you see life as whole. Fixing and helping may be the work of the ego, and service the work of the soul.

In this culture the soul and the heart too often go homeless. Listening creates a holy silence. When you listen generously to people, they can hear the truth in themselves, often for the first time. And in the silence of listening, you can know yourself in everyone. Eventually you may be able to hear, in everyone and beyond everyone, the unseen singing softly to itself and to you.

From a good teacher you may learn the secret of listening. You will never learn the secret of life. You will have to listen for yourself

Wisdom comes most easily to those who have the courage to embrace life without judgment and are willing to not know, sometimes for a long time. It requires us to be more fully and simply alive than we have been taught to be. It may require us to suffer. But ultimately we will be more than we were when we began. There is the seed of a greater wholeness in everyone.

There are few master teachers in life. ... But there are many who can listen to life so well that they can hear the vastness in everything and in you. A teacher is someone who has learned to listen to life. Someone who has found a way to listen well. Any real teacher is only a finger pointing. In the end, we may find out more by not following our teachers but by following what our teachers follow for themselves. From a good teacher you may learn the secret of listening. You will never learn the secrets of life. You will have to listen for yourself.

Just Listen an excerpt

I had thought joy to be rather synonymous with happiness, but it seems now to be far less vulnerable than happiness. Joy seems to be a part of an unconditional wish to live, not holding back because life may not meet our preferences and expectations. Joy seems to be a function of the willingness to accept the whole, and to show up to meet with whatever is there. It has a kind of invincibility that attachment to any particular outcome would deny us.