Fake news is a product of the internet that is not transparent. Fake news can spread online because as users we have no idea where any of the content we see comes from.

You could kind of be free and expressive but you already knew when you joined the internet, you knew that you should not be a troll. You began to experience the internet through platforms that were themselves controlled by specific companies, technical instruments of those companies, like search and retrieval and ordering and classification.

When I was in graduate school at MIT I was trying to think about how to develop software and systems for farmers and villagers in India. In the process of doing that, I realized that my reference point was internal to the laboratory, rather than in the communities that I was wanting to serve. I realized that I could no longer assume what a good technology looks like from inside the laboratory; instead, I had to be in the world with people. Not just designing for them but with them.

Fake news is a product of the internet that is not transparent. Fake news can spread online because as users we have no idea where any of the content we see comes from.

I think the governments need to encourage internet companies and convince them that they can be extremely profitable without necessarily spiraling out of control. Without becoming monopolist.

We are at a moment that some of the Silicon Valley companies are feeling the pressure. These days the founder of Twitter apologized that his company promoted some of the things that elected Donald Trump. You don't see that much of these apologizing from Google. From Mark Zuckerberg you are hearing a little bit more of it, but he is a little more "Oh, well, this is what happens because the internet scaled up and everybody has fake news; oh, we are gonna build a better technology".

Technology is nothing but an expression of human values. It's not neutral, it's not about efficiency, it's about people's values and their knowledge.