I think the environment has become more competitive. That has made Indian industry more concerned with a) its customers, b) the quality of its products, and c) its brand image in the marketplace.
Ratan TataThe political system of the People's Republic of China can make things easy. Decisions are made quickly and results come quickly, too. In our democracy [in India], on the other hand, such things are extremely difficult.
Ratan TataI have also made this a point in our company: We need to stop taking baby steps and start thinking globally. It really seems to be helping.
Ratan TataBusiness need to go beyond the interest of their companies to the communities they serve.
Ratan TataI may have hurt some people along the way, but I would like to be seen as somebody who has done his best to do the right thing for any situation and not compromised.
Ratan TataOne of the weaknesses of Indian industry is that in many areas.. like consumer goods.. it is very fragmented. Individually, the companies might not be able to survive. What is needed is a consortium of like companies in one industry, presenting a strong front to the multinationals. The Swiss watch industry did this.
Ratan Tata