People with good work habits have to-do lists that are reasonably prioritized, and they make themselves do what needs to be done. By contrast, people with poor work habits almost randomly react to the stuff that comes at them, or they can't bring themselves to do the things they need to do but don't like to do (or are unable to do).

Treat your life like a game.

I don't get caught up in the moment.

I found that whenever I encountered a situation, rather than just reacting to it, it was tremendously useful to think carefully about how I should react to it and other situations like it. Besides providing me with more thoughtful responses in each of these cases, approaching things this way provided me and others with guidance on how to deal with similar situations when they came up in the future.

Unlike in school, in life you don't have to come up with all the right answers. You can ask the people around you for help - or even ask them to do the things you don't do well. In other words, there is almost no reason not to succeed if you take the attitude of 1) total flexibility - good answers can come from anyone or anywhere (and in fact, as I have mentioned, there are far more good answers 'out there' than there are in you) and 2) total accountability: regardless of where the good answers come from, it's your job to find them.

When I say I believe in radical truth and radical transparency, all I mean is we take things that ordinarily people would hide, and we put them on the table, particularly mistakes, problems, and weaknesses. We put those on the table, and we look at them together. We don't hide them.

In order to get past disagreements, you just can't have one person with power decide. In other words, so just because I'm a boss, it would be terrible if I then said, "Okay, we're gonna go do this." That's why, after that thoughtful disagreement, there has to be a process of an idea meritocracy. That means okay, now you have to vote, not that the decision resides with power. And then you vote and move beyond it.