People with good work habits have to-do lists that are reasonably prioritized, and they make themselves do what needs to be done. By contrast, people with poor work habits almost randomly react to the stuff that comes at them, or they can't bring themselves to do the things they need to do but don't like to do (or are unable to do).

Know what your people are like, and make sure they do their jobs excellently.

The expression I use: Pain + Reality = Progress. Whenever I would have a painful mistake, I started to view that as puzzles that would give me gems if I could solve the puzzle. So, it made me thoughtful - what should I do differently next time? That was the puzzle. And the gem was some principle for handling the same thing when it came along again, and then I would write it down. And by writing it down and referring to it, and also being able to show it to other people so that we could agree that that was a good way of handling that thing - that was very, very powerful.

I think it is in the nature of individuals and individual entities not to self-correct.

We don't have ways of resolving the arguments in idea meritocratic way.

Each person assesses each other person's credibility on different dimensions, because people are strong and weak in different things.

I don't get caught up in the moment.