The key thing is to invest in the future and what that means is when you're deploying technology or you're a technology business, is to make sure that you're keeping on the innovation cycle, where you're both creating and adopting the new business practices, and the new techniques in order to drive your business the right way.

The challenge when you think about product distribution is: how are you competing for potential customers or potential members time?

Well, well-run companies always have a focus on growth and the two lines, which includes profit. The key thing during, I think, tough times, is to make sure that you've covered the basis for when something, you know, essentially things taking longer, bad luck, adversity, other kinds of circumstances may occur. Make sure that you can monitor to win, it's potentially, you know, something is going to go wrong, monitor early enough, and then take appropriate action to essentially counteract that or shift your strategy or plan, even if in fact something is not working out as well as it is.

One of the ways they run forward is by viewing the thing they’re doing as something that’s going to be the whole world.

Everything in life has some risk, and what you have to actually learn to do is how to navigate it.

It's better to be the best connected than the most connected.

The metaphor that I frequently use for entrepreneurship is jumping off a cliff and assembling an airplane plane on the way down.