An exceptional company is the one that gets all the little details right.

I've never sued anybody, though there have been one or two occasions I've wanted to strangle one or two people.

Well, we know that people in Australia love the idea of both Impulse and Virgin Blue getting up and adding a bit of competition, and it's fun to be able to deliver it.

I never really felt secure until I was well into my 30s, because anytime I had success, I would invest in new projects.

Doing good is good for business.

I was dyslexic, I had no understanding of schoolwork whatsoever. I certainly would have failed IQ tests. And it was one of the reasons I left school when I was 15 years old. And if I - if I'm not interested in something, I don't grasp it.

Some 80% of your life is spent working. You want to have fun at home; why shouldn't you have fun at work?