The key to coaching is not what you do, but the way you do it. The intangibles, the motivational parts of the game are the most important facets of it.

When you describe passion at any age, passion is derived from everything, from the people you work with to enjoying the last four years.

Learning to live in the present tense-one that's free from the failures of the past and the anxieties of the future-is a wonderful gift, and one you always should be striving for.

Avoid cynical and negative people like the plague. They are killers of potential.

I learned quickly that motivating people would be the most important responsibility of my career.

After September 11, I don't think people really believe things like this are all that important.

It could happen to anyone when you get hired by a different president. There's a difference in philosophies. It happens. It's a change in CEOs. They have their own people, their own philosophies, and it's different than what Bob stands for.