The very first task of leadership is to set the vision for the organization. If you don't set the vision, you're not the leader.
Rick WarrenForgiveness must be immediate, whether or not a person asks for it. Trust must be rebuilt over time. Trust requires a track record. If someone hurts you repeatedly, you are commanded by God to forgive them instantly, but you are not expected to trust them immediately, and you are not expected to continue allowing them to hurt you.
Rick Warren