Small actions are at the heart of kaizen. By taking steps so tiny that they seem trivial or even laughable, you'll sail calmly past obstacles that have defeated you before. Slowly - but painlessly! - you'll cultivate an appetite for continued success and lay down a permanent new route to change.
Robert D. MaurerKaizen and innovation are the two major strategies people use to create change. Where innovation demands shocking and radical reform, all kaizen asks is that you take small, comfortable steps toward improvement.
Robert D. Maurer