The world has fundamentally changed. It fundamentally changed when the Berlin Wall came down and the 'evil empire' ceased to exist. We are engaged around the world whether we like it or not.

Visualization is daydreaming with a purpose.

Think of success as a game of chance in which you have control over the odds. As you begin to master concepts in personal achievement, you are increasing your odds of achieving success.

A dead end can never be a one way street; you can always turn around and take another road.

Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.

Negotiating techniques do not work all that well with kids, because in the middle of a negotiation, they will say something completely unrelated such as, 'You know what? I have a belly button!' and completely throw you off guard.

Success is not in what you have, but who you are.