Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.

In sales, a referral is the key to the door of resistance.

If you think Abraham Lincoln became famous for inventing the town car, it is time to spend a few hours on history.

For every good reason there is to lie, there is a better reason to tell the truth.

A desire to be in charge of our own lives, a need for control, is born in each of us. It is essential to our mental health, and our success, that we take control.

Success is about enjoying what you have and where you are, while pursuing achievable goals.

Your life is the sum result of all the choices you make, both consciously and unconsciously. If you can control the process of choosing, you can take control of all aspects of your life. You can find the freedom that comes from being in charge of yourself.