Never assume that the person you are dealing with is weaker or less important than you are. Some people are slow to take offense, which may make you misjudge the thickness of their skin, and fail to worry about insulting them. But should you offend their honor and their pride, they will overwhelm you with a violence that seems sudden and extreme given their slowness to anger. If you want to turn people down, it is best to do so politely and respectfully, even if you feel their request is impudent or their offer ridiculous.
Robert GreeneWhen you understand the fear then you can begin to move past it. So when I hear the people say it's innate, you can't learn it, I just want to hit them in the head.
Robert GreeneThose qualities that separate us are often ridiculed by others or criticized by teachers. Because of these judgments, we might see our strengths as disabilities and try to work around them in order to fit in. But anything that is peculiar to our makeup is precisely what we must pay the deepest attention to and lean on in our rise to mastery.
Robert Greene