What we mean by maturity in people's thinking is not a matter of how smart they are, but it is a matter of the order of consciousness in which they exercise their smartness or their lack of it.
Robert KeganThat 'change makes us uncomfortable' is now one of the most widely promoted, widely accepted, and under-considered half-truths around. [I]t is not change by itself that makes us uncomfortable; it is not even change that involves taking on something very difficult. Rather, it is change that leaves us feeling defenseless before the dangers we 'know' to be present that causes us anxiety.
Robert KeganChange does not fail to occur because of insincerity. The heart patient is not insincere about his wish to keep living, even as he reaches for another cigarette. Change fails to occur because we mean both things. It fails to occur because we are a living contradiction.
Robert KeganWhen we see that we are not made up by the other's experience, we then have the capacity not to take responsibility for what is now genuinely and for the first time not ours. And as a result, we can get just as close to the other's experience (even the other's experience of how dissapointing, enraging, or disapprovable we are!) without any need to react defensively to it or be guiltily compliant with it.
Robert KeganSuccessfully functioning in a society with diverse values, traditions and lifestyles requires us to have a relationship to our own reactions rather than be captive of them. To resist our tendencies to make right or true, that which is nearly familiar, and wrong or false, that which is only strange.
Robert Kegan