In government, I'm a strong believer in the need for reform of government agencies and departments. They - they have gotten fat and sloppy, and they're not user friendly. They are inefficient. They cost too much.
Robert M. GatesThere's a lot of books out there about how you lead change in business, but I've certainly not seen any... on how you do that in public institutions.
Robert M. GatesThere is no international problem that can be addressed or solved without the engagement and leadership of the United States and everybody in the world knows that, its just fact of life. So sometimes I think we could conduct ourselves with a little more humility.
Robert M. Gates