There's a lot of books out there about how you lead change in business, but I've certainly not seen any... on how you do that in public institutions.
Robert M. GatesWhen I was the director of Central Intelligence in the early '90s, I tried to get the Air Force to partner with us in building drones. And they didn't want to, because they had no pilots.
Robert M. GatesIt has become clear that America's civilian institutions of diplomacy and development have been chronically undermanned and underfunded for far too long - relative to what we spend on the military, and more important, relative to the responsibilities and challenges our nation has around the world.
Robert M. Gates