Care and Quality are internal and external aspects of the same thing. A person who sees Quality and feels it as he works is a person who cares. A person who cares about what he sees and does is a person who’s bound to have some characteristic of quality.

If your mind is truly, profoundly stuck, then it might be much better off than when it was loaded with ideas

Science probes; it does not prove. Imagine Newton's reaction to an objector of his law of gravity who argued that he could not establish a universal law because he had not observed every falling apple, much less proved the law of gravity - there might, after all, be an apple that levitates! Why should a group of simple, stable compounds of carbon, hydrogen, oxygen and nitrogen struggle for billions of years to organize themselves into a professor of chemistry?

Quality... you know what it is, yet you don't know what it is.

Quality is a direct experience independent of and prior to intellectual abstractions.

To an experienced Zen Buddhist, asking if one believes in Zen or one believes in the Buddha, sounds a little ludicrous, like asking if one believes in air or water. Similarly Quality is not something you believe in, Quality is something you experience.

Data without generalization is just gossip.