It's very hard to establish an economy of trustworthiness. The key is continuing to innovate and to keep your customers through innovation, because the customers can leave. But once you are a dominant player that continues to innovate and provide a good deal, customers will stay with you.

It is impossible to fight bullies merely by saying they're going too far.

We can't know in advance what history is going to say, but I would be utterly amazed and surprised if this entire adventure, this entire Iraqi invasion from the beginning of its inception, were not judged to be an utter failure and a terrible, terrible thing for the world.

The industrial leader of the 20th century was a system-builder. He was a visionary in terms of what could be built; got the capital together; certainly convinced investors that it was possible; and then ran a high-volume production system that would spew out a vast array of almost identical goods and services. They would be changed from time to time; there was research and development, to be sure. But the system was built around production, not innovation.

Bill Clinton was a very, very good speaker. But like many people who are great speakers and great thinkers and have a lot of energy and ambition, he talked too much.

In journalism, there are only two stories - "Oh, the wonder of it," and "Oh, the shame of it."

I want a shot for people like me to grow up and do something with themselves.